Marketing Cheat Sheet: How to Handle a Bad or Fake Online Review

Cheat Sheets

How you deal with negative or fake reviews on Yelp, Google or Facebook can make, or break, your online reputation.

 

Sources:

http://womeninbusiness.about.com/od/yelp-help/a/Dealing-With-Lies-False-And-Bad-Reviews-On-Yelp-Part-1.htm

https://doncrowther.com/public-relations/how-to-fight-negative-untrue-reviews

http://localvox.com/blog/review-response-formula-for-negative-reviews/

http://www.reviewtrackers.com/revenge-business-owners-worth-fighting-negative-reviewers/

http://www.reviewtrackers.com/respond-online-reviews-or-people-hate-business/

http://www.reviewtrackers.com/bright-side-4-ways-bad-online-reviews-good-business/

https://www.internetreputation.com/remove-bad-reviews/yelp/

http://www.entrepreneur.com/article/242429

http://www.entrepreneur.com/article/238501

http://www.reputation.com/blog/lawyers/objection-how-fight-negative-online-review-outside-courtroom

http://theconversation.com/businesses-can-actually-sue-you-for-posting-negative-reviews-and-now-congress-is-fighting-back-50295

https://econsultancy.com/blog/65779-how-to-deal-with-fake-online-reviews-2/?utm_campaign=bloglikes&utm_medium=socialnetwork&utm_source=facebook

https://www.reputationmanagement.com/blog/fighting-fake-reviews-removal-response-reputation

http://marketingland.com/yelp-fights-businesses-manipulating-online-reviews-with-reputation-warning-alerts-141472

http://www.economist.com/news/business/21676835-evolving-fight-against-sham-reviews-five-star-fakes

http://www.manipurated.com/3-things-you-can-do-with-a-bad-review/

http://www.socialmediaexaminer.com/online-reviews-how-to-respond-to-fraudulent-reviews-dan-lemin/

 

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