Marketing Cheat Sheet: How to Handle a Bad or Fake Online Review

Posted byMarcus SchallerPosted inCheat Sheets

How you deal with negative or fake reviews on Yelp, Google or Facebook can make, or break, your online reputation.

 

Sources:

http://womeninbusiness.about.com/od/yelp-help/a/Dealing-With-Lies-False-And-Bad-Reviews-On-Yelp-Part-1.htm

How To Fight Back Against Negative, Untrue Reviews

http://localvox.com/blog/review-response-formula-for-negative-reviews/

http://www.reviewtrackers.com/revenge-business-owners-worth-fighting-negative-reviewers/

http://www.reviewtrackers.com/respond-online-reviews-or-people-hate-business/

http://www.reviewtrackers.com/bright-side-4-ways-bad-online-reviews-good-business/

https://www.internetreputation.com/remove-bad-reviews/yelp/

http://www.entrepreneur.com/article/242429

http://www.entrepreneur.com/article/238501

http://www.reputation.com/blog/lawyers/objection-how-fight-negative-online-review-outside-courtroom

http://theconversation.com/businesses-can-actually-sue-you-for-posting-negative-reviews-and-now-congress-is-fighting-back-50295

https://econsultancy.com/blog/65779-how-to-deal-with-fake-online-reviews-2/?utm_campaign=bloglikes&utm_medium=socialnetwork&utm_source=facebook

https://www.reputationmanagement.com/blog/fighting-fake-reviews-removal-response-reputation

http://marketingland.com/yelp-fights-businesses-manipulating-online-reviews-with-reputation-warning-alerts-141472

http://www.economist.com/news/business/21676835-evolving-fight-against-sham-reviews-five-star-fakes

http://www.manipurated.com/3-things-you-can-do-with-a-bad-review/

Online Reviews: How to Respond to Fraudulent Reviews

 

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