So far, we’ve explored how deep focus can help you get better at collaborating with others in order to solve complex business problems. Now let’s build on that foundational skill and look at ways to become a better listener.
Listening well isn’t always easy. You not only need to be focused and fully present, but you also need to be open to other people’s points of view and comfortable engaging with alternative ideas.
Becoming a better listener starts with bringing awareness to the automatic habits that can shut down your ability to truly hear, absorb, and integrate other people’s perspectives.
1. Let Go of the Need to Already “Know”
Collaboration requires opening your mind to new approaches, especially those that don’t immediately jive with the way you already see things.
When someone else’s perception doesn’t match your story about how the world works, it can create dissonance that pulls you out of your comfort zone. Instead of listening, you can easily get caught up in an inner dialogue about why they’re wrong and you’re right.
Simply being aware of this tendency can go a long way towards overcoming it. When you notice yourself judging or dismissing someone else’s perspective, practice bringing your attention back to what they’re actually saying—not how you feel about it.
2. Don’t Just Wait For Your Turn to Speak
Many conversations are really alternating monologues—one person sharing their thoughts while everyone else is waiting for their turn to speak. If no one is actually listening, critical details and insights will slip through the cracks.
This is where awareness can also be helpful. When you notice yourself zoning out while waiting for your turn, practice bringing your attention back to the person speaking. If you have a thought that you don’t want to forget, quickly jot it down and return to the conversation.
3. Stop Trying to Control the Pace
Rushing people to “get to the point” will not only short-circuit their ability to think creatively, but can make it harder for you to listen to and absorb key details.
Strategic conversations tend to get a bit messy. Some people may meander a bit, thinking out loud as they discover the central thread of their idea.
Allow people the space they need to explore their thoughts, even when they seem to be going in strange directions. The more you allow for people’s imperfections and quirks, the easier it will be for you to stay open to what they’re trying to say.
What will you do today to become a better listener?
Will you stay open to other people’s points of view and allow them to explore their ideas at their own pace?

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