There’s the problem, and then there’s your story about the problem.
It’s tempting to stop at the first story you come up with. To frame the problem from one narrow perspective based on:
- Assumptions
- Preferences
- Biases
- Beliefs
- Emotions
But finding effective solutions to hard problems requires a different approach. Seeing the problem from different perspectives, and exploring the problem to discover multiple stories that lead to a deeper understanding of the problem itself…
…and spark fresh ideas for better solutions.